At Solo Chai, we take your privacy very seriously. In this policy, we explain how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD).
- Purpose: production and sale of chai products, sending commercial communications, and order management.
2. What data we collect
We collect the data you provide to us when:
- You subscribe to our newsletter or download our free resources.
- You place an order on the website.
- You write to us through our contact forms or email.
The data may include: name, email, postal address, telephone number, payment details (securely managed by our payment platforms) and your communication preferences.
3. Purpose of processing
We use your data to:
- Manage your orders and send you the products.
- Send you the free guide or other requested resources.
- Send you information about news, promotions, or content related to well-being and chai (only if you have given your consent).
- Improve your user experience on our website.
4. Legal basis
The processing of your data is based on:
- Your consent (when you agree to subscribe to our newsletter or download a resource).
- The execution of a contract (when you purchase our products).
- Legitimate interest in improving our services.
5. Recipients
Your data will not be sold or transferred to third parties. We only share data with providers who help us provide the service (e.g., email marketing services, payment platforms, transport and logistics), always with adequate protection guarantees.
6. Rights
You have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request the erasure of your data.
- Object to processing or request limitation.
- Request the portability of your data.
You can exercise these rights by writing to hola@solo-chai.com, attaching a copy of your identity document.
7. Data retention
We will retain your data as long as you maintain your relationship with Solo Chai or until you request its erasure.
8. Security
We apply technical and organizational measures to ensure the security of your data and prevent unauthorized access.
9. Changes to the policy
We may update this Privacy Policy at any time. We recommend that you review it periodically.
GET IN TOUCH
ASISA
At mid-morning, Asisa likes to make chai with oat milk (barista blend) and honey while she works and plans the rest of her day. She always makes a bit extra, just in case she fancies another cup in the afternoon or someone stops by and she can offer them one.
Fátiha likes to drink chai with oat milk, the sweetness of it is enough for her! She enjoys it every morning while preparing for the day with her family.
